Terms of Use

The following terms and conditions constitute an agreement between you and 65doctor Private Limited, the operator of 65doctor.com. These terms of use (the “Terms of Use”) govern your use of 65doctor.com, both as a casual visitor and as a registered user.

BY USING THE SITE, AND/OR BY REGISTERING WITH US, YOU SIGNIFY THAT YOU AGREE TO THESE TERMS OF USE, including that you consent to the information practices disclosed in our Privacy Policy, which is incorporated herein by reference, and that you consent to resolve in the Republic of Singapore any dispute that you may have with us, or 65doctor.com.

Please note that we offer 65doctor.com "AS IS" and without warranties. If you are registering an account or using 65doctor.com on behalf of an individual or entity other than yourself, you represent that you are authorized by such individual or entity to accept these Terms of Use on such individual's or entity's behalf.

 

1. About 65doctor.com Services

Everything we offer on 65doctor.com is referred to in these Terms of Use collectively as the "Services". Some of what is on 65doctor.com is viewable without registering with us, but to actively participate or store your information, you must register as a member and authorize the use and disclosure of your personal and other information for purposes of allowing us to provide the Services and as otherwise disclosed in our Privacy Policy.

 

2. We Do Not Provide Medical Advice

The Information that you obtain or receive from 65doctor.com, and its employees, contractors, partners, sponsors, advertisers, licensors or otherwise on 65doctor.com is for informational and scheduling purposes only.

THE INFORMATION PROVIDED ON 65DOCTOR.COM IS NOT INTENDED AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.  DO NOT DISREGARD, AVOID OR DELAY OBTAINING MEDICAL ADVICE FROM A QUALIFIED HEALTH CARE PROFESSIONAL BECAUSE OF SOMETHING YOU MAY HAVE READ ON THE SITE. DO NOT USE 65DOCTOR.COM FOR EMERGENCY MEDICAL NEEDS. IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, GO TO THE NEAREST HOSPITAL OR DOCTOR IMMEDIATELY.  THE USE OF INFORMATION PROVIDED ON 65DOCTOR.COM IS SOLELY AT YOUR OWN RISK. NOTHING STATED OR POSTED ON 65DOCTOR.COM OR AVAILABLE THROUGH ANY SERVICES IS INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICINE OR THE PROVISION OF MEDICAL CARE.

We do not recommend or endorse any specific tests, physicians, procedures, opinions, or other information that may appear on 65doctor.com. If you rely on any of the Information provided by 65doctor.com, you do so solely at your own risk.

 

3. No Doctor Patient Relationship  

You acknowledge that although some of the content, text, data, graphics, images, information, suggestions, guidance, and other material (collectively, “Information”) that is provided to you on 65doctor.com may be provided by individuals in the medical  profession, the provision of such Information does not create a medical professional/patient relationship, and does not constitute an opinion, medical advice, or diagnosis or treatment of any particular condition, but is provided to assist you with locating appropriate medical care from a qualified practitioner.

NO LICENSED MEDICAL PROFESSIONAL/PATIENT RELATIONSHIP IS CREATED BY USING INFORMATION PROVIDED BY OR THROUGH THE USE OF 65DOCTOR.COM INCLUDING, BUT NOT LIMITED TO, THE FIND A DOCTOR FEATURE, HEALTH INFORMATION SECTION, HEALTH ARTICLES, LINKS TO OTHER SITES OR ANY ASSISTANCE WE MAY PROVIDE TO HELP YOU FIND AN APPROPRIATE MEDICAL PROFESSIONAL OR SPECIALIST IN ANY FIELD.

WE MAKE NO GUARANTEES, REPRESENTATIONS OR WARRANTIES, WHETHER EXPRESSED OR IMPLIED, WITH RESPECT TO PROFESSIONAL QUALIFICATIONS, EXPERTISE, THE QUALITY OF WORK OR OTHER INFORMATION HEREIN. FURTHER WE DO NOT IN ANY WAY ENDORSE ANY INDIVIDUAL DESCRIBED HEREIN. IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE ON SUCH INFORMATION.

We have no control over, and cannot guarantee the availability of any physician at any particular time. We will not be liable for cancelled or otherwise unfulfilled appointments or any injury resulting therefrom, or for any other injury resulting from the use of 65doctor.com or Services whatsoever.

You are strongly advised to perform your own investigation prior to selecting a health care professional by making confirming telephone calls to the appropriate licensing authorities to verify listed credentials and education, and to further verify information about a particular physician or medical provider by confirming with the doctor’s office, your current physician, the medical association relative to the doctor’s specialty and the relevant authorities.

 

4. Authorization and Acknowledgement

In connection with using 65doctor.com and the Services to locate and schedule appointments with medical professionals, you understand that:

65doctor.com selects physicians or medical providers to be featured on 65doctor.com based on a pre-existing contractual agreement with the physicians or medical providers;

In addition to signing a contract, physicians or medical providers must pay a fee to 65doctor.com in order to appear on 65doctor.com;

65doctor.com will provide you with a list of physicians or medical providers who may be suitable to deliver the health care that you are seeking based solely on the information that you provide to 65doctor.com (such as insurance information, specialty of the physician or medical provider, and additional criteria that you specify); you are ultimately responsible for choosing your own physician or medical provider;

65doctor.com may also provide you with lists or profile previews of featured physicians or medical providers based on certain criteria (for example, insurance information, specialties/procedures performed by those physicians or medical providers, etc.); but 65doctor.com (i) does not recommend or endorse any physicians or medical providers, (ii) does not make any representations or warranties with respect to these physicians or medical providers or the quality of the healthcare services they may provide

You are ultimately responsible for choosing your own physician or medical provider. 

You also acknowledge that 65doctor.com has no obligation to delete any data or information you provide, and that 65doctor.com may continue to use such information in accordance with its Privacy Policy, in each case, following termination of: (i) your account, (ii) the account of any medical professional to whom your information was submitted through 65doctor.com, or (iii) these Terms of Use.

 

5. Editorial Control

We make 65doctor.com available as a service to consumers and health care professionals for the purposes of providing an informative and educational resource.  It is important to note, however, that the timeliness and accuracy of any or all of the Information is not guaranteed. Neither the authors, the editorial personnel, nor any other party who has been involved in the preparation or publication of this work can assure you that the Information contained herein is in every respect accurate or complete, and they are not responsible for any errors or omissions or for the results obtained from the use of such information.

You are encouraged to independently confirm the Information contained herein with other sources and to seek the advice of a qualified physician.

 

PRACTITIONER INFORMATION: Physician and practice information found on 65doctor.com is intended for general reference purposes only. Physician and other health provider information found on 65doctor.com is both self-reported, by the physician and/or office staff, and collected from multiple other data sources that may not be confirmed by the physician. Such information often changes frequently and may become out of date or inaccurate. 65doctor.com does not provide any advice or qualification certification about any particular physician or provider. Our relationship with sponsors or physicians in a particular area is based on criteria we establish. You are encouraged to independently verify any such information.

PROCEDURES/PRODUCTS/SERVICES: The procedures, products, services and devices discussed and/or advertised within 65doctor.com are not applicable to all individuals, patients or all clinical situations. We make no claims as to the effectiveness of any such procedures, products, services and devices. Any products and/or services represented on 65doctor.com by advertisers, sponsors, and other 65doctor.com participants, either paid or unpaid, are presented for your awareness and do not necessarily imply appropriateness for any particular individual or prediction of effectiveness, outcome or success.

 

6. Registration

As part of the registration process, you will provide an e-mail address and create a password. These are your credentials for accessing the Services that are only available to members ("Credentials"). You should keep your Credentials private and not share your Credentials with anyone else. You are responsible for notifying us if your password has been hacked or stolen. You may notify us by sending an email to enquiry@65doctor.com.

 

7. Your Personal Information

In order to register, you must provide certain personal information about yourself.  You may also choose to authorize 65doctor.com to share your Personal Information with selected physicians or medical providers. You have the right to refuse to authorize the use and/or disclosure of your Personal Information. However if you chose to exercise this right, you may not be able to utilize some features of 65doctor.com. The 65doctor.com Privacy Policy explains the information practices that apply to Personal Information we have about you, as well as any choices you can make about the ways this information is used. Please review it carefully.

 

8. Your Responsibilities

Even though our website Services are provided free of charge, the usual and customary charges for any medical services rendered by collaborating physicians profiled on 65doctor.com will apply and will be entirely your responsibility.

You may not use 65doctor.com in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party's use and enjoyment of 65doctor.com or the Services. You may not attempt to gain unauthorized access to any of the Services, user accounts, or computer systems or networks, through hacking, password mining or any other means. Without limiting any of the foregoing, you agree that you shall not (and you agree not to allow any third party to):

copy, modify, adapt, translate, or reverse engineer any portion of 65doctor.com, its content or materials and/or the Services;

remove any copyright, trademark or other proprietary rights notices contained in or on 65doctor.com and/or the Services or in or on any content or other material obtained via 65doctor.com and/or the Services;

use any robot, spider, 65doctor.com search/retrieval application, or other automated device, process or means to access, retrieve or index any portion of 65doctor.com and /or the Services;

access, retrieve or index any portion of 65doctor.com and /or the Services for purposes of constructing or populating a searchable database of reviews related to the health care industry or medical physicians;

reformat or frame any portion of the web pages that are part of 65doctor.com and /or the Services;

fraudulently misuse the Services by scheduling an appointment with a physician which you have no intention of keeping;

create user accounts by automated means or under false or fraudulent pretenses; or

collect or store personal data about other users in connection with the prohibited activities described in this paragraph.

In addition to our rights in these Terms of Use, we may take any legal action and implement any technical remedies to prevent the violation of this provision and to enforce these Terms of Use.

 

9. Changes to These Terms of Use

We may change these Terms of Use at any time, as we reasonably deem appropriate.  Your continued use of 65doctor.com and/or the Services following such notification shall constitute your affirmative acknowledgement of the Terms of Use, the modification and agreement to abide and be bound by the Terms of Use, as amended. If at any time you choose not to accept these Terms of Use, including following receipt of notification of any modifications hereto, then please do not use 65doctor.com.

 

10. Changes to the Services

We may from time to time add new services to the Services, substitute a new service for one of the existing Services, or discontinue or suspend one of the existing Services. Information about the new services will be included on 65doctor.com, and the users of new services will be governed by these Terms of Use. You agree that 65doctor.com will not be liable to you or any third party for any suspension or discontinuation of any of the Services.

 

11. Links to Other Sites

65doctor.com may include links to other websites, including links provided as automated search results. Some of these sites may contain materials that are objectionable, unlawful, or inaccurate. These links are provided for your convenience only and do not mean that we endorse these sites or the products and services they provide. You acknowledge and agree that we are not responsible or liable for the content or accuracy of these other sites.

 

12. Additional Terms

Certain of the Services on 65doctor.com may have additional terms (such as policies, guidelines, and rules) that will further govern your use of that particular Service and supplement these Terms of Use. If you choose to register for or access any such Services, you will be presented with any relevant additional terms and conditions at that time. By using those Services, you agree to comply with such additional guidelines and rules.

 

13. No Spam

You may not use contact information provided by our users or collaborating physicians, or harvest such information for the purpose of sending, or to facilitate the sending, of unsolicited bulk communications such as SPAM. You may not allow others to use your account to violate the terms of this section. We may terminate your membership or access to 65doctor.com immediately and take other legal action if you or anyone using your Credentials violates these provisions.

 

14. Your Use of Content

All of the Information available on or through the Services and/or 65doctor.com, including without limitation, text, photographs, graphics and video and audio content, is owned by us and our licensors and is protected by copyright, trademark, patent, and trade secret laws, other proprietary rights, and international treaties. You acknowledge that the Services and any underlying technology or software used in connection with the Services contain 65doctor.com’s proprietary information. We give you permission to use the aforementioned content for personal, non-commercial purposes only and do not transfer any intellectual property rights to you by virtue of permitting your use of the Services. You may print, download, and store information from 65doctor.com for your own convenience, but you may not copy, distribute, republish (except as permitted in this paragraph), sell, or exploit any of the content, or exploit 65doctor.com in whole or in part, for any commercial gain or purpose whatsoever. Except as is expressly and unambiguously provided herein, 65doctor.com and its suppliers do not grant you any express or implied rights, and all rights in 65doctor.com and the Services not expressly granted by 65doctor.com to you are retained by 65doctor.com.

 

15. Disclaimer of Warranties

WE PROVIDE 65DOCTOR.COM AND THE SERVICES “AS IS”, “WITH ALL FAULTS” AND “AS AVAILABLE.” WE MAKE NO EXPRESS OR IMPLIED WARRANTIES OR GUARANTEES ABOUT THE SERVICES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE HEREBY DISCLAIM ALL SUCH WARRANTIES, INCLUDING ALL STATUTORY WARRANTIES, WITH RESPECT TO THE SERVICES AND 65DOCTOR.COM, INCLUDING WITHOUT LIMITATION ANY WARRANTIES THAT THE SERVICES ARE MERCHANTABLE, OF SATISFACTORY QUALITY, ACCURATE, FIT FOR A PARTICULAR PURPOSE OR NEED, OR NON-INFRINGING. WE DO NOT GUARANTEE THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE EFFECTIVE, RELIABLE OR ACCURATE OR WILL MEET YOUR REQUIREMENTS. WE DO NOT GUARANTEE THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICES (EITHER DIRECTLY OR THROUGH THIRD-PARTY NETWORKS) AT TIMES OR LOCATIONS OF YOUR CHOOSING.  WE ARE NOT RESPONSIBLE FOR THE ACCURACY, RELIABILITY, TIMELINESS OR COMPLETENESS OF INFORMATION PROVIDED BY USERS OF 65DOCTOR.COM OR ANY OTHER DATA OR INFORMATION PROVIDED OR RECEIVED THROUGH 65DOCTOR.COM. EXCEPT AS EXPRESSLY SET FORTH HEREIN, 65DOCTOR.COM MAKES NO WARRANTIES ABOUT THE INFORMATION SYSTEMS, SOFTWARE AND FUNCTIONS MADE ACCESSIBLE THROUGH 65DOCTOR.COM OR ANY OTHER SECURITY ASSOCIATED WITH THE TRANSMISSION OF SENSITIVE INFORMATION.  65DOCTOR.COM DOES NOT WARRANT THAT 65DOCTOR.COM OR THE SERVICES WILL OPERATE ERROR-FREE, THAT LOSS OF DATA WILL NOT OCCUR, OR THAT THE SERVICES SOFTWARE OR 65DOCTOR.COM ARE FREE OF COMPUTER VIRUSES, CONTAMINANTS OR OTHER HARMFUL ITEMS.

 

16. General Limitation of Liability

YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH US IS THE CANCELLATION OF YOUR REGISTRATION. IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS RELATING TO OR ARISING OUT OF YOUR USE OF THE SERVICES OR 65DOCTOR.COM, REGARDLESS OF THE FORM OF ACTION, EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT OF FEES, IF ANY, THAT YOU PAID TO UTILIZE 65DOCTOR.COM OR THE SERVICES OR (B) $100. IN NO EVENT SHALL WE BE LIABLE TO YOU (OR TO ANY THIRD PARTY CLAIMING UNDER OR THROUGH YOU) FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, 65DOCTOR.COM AND/OR THE SERVICES. THESE EXCLUSIONS APPLY TO ANY CLAIMS FOR LOST PROFITS, LOST DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, ANY OTHER COMMERCIAL DAMAGES OR LOSSES, OR MEDICAL MALPRACTICE OR NEGLIGENCE OF PHYSICIANS UTILIZED THROUGH USE OF THE SERVICE, EVEN IF WE KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

 

17. Termination

We may terminate and/or suspend your registration immediately, without notice, if there has been a violation of these Terms of Use or other policies and terms posted on 65doctor.com by you or by someone using your Credentials. We may also cancel or suspend your registration for any other reason, including inactivity for an extended period, but will attempt to notify you in advance of such cancellation or suspension. 65doctor.com shall not be liable to you or any third party for any termination of your access to 65doctor.com and/or the Services. Further, you agree not to attempt to use 65doctor.com and/or the Services after any such deletion, deactivation or termination.

 

18. Indemnification

Upon a request by us, you agree to defend, indemnify, and hold harmless us, our employees, contractors, officers, directors, agents, parent, other affiliated companies, and suppliers, from all liabilities, claims, demands and expenses, including attorney's fees, made by any third party that arise from or are related to (a) your access to 65doctor.com, (b) your use of the Services, or (c) the violation of these Terms of Use by you or any third party using your Credentials of any intellectual property or other right of any person or entity. The foregoing indemnification obligation does not apply to liabilities, claims and expenses arising as a result of our own gross negligence or intentional misconduct.

 

19. Electronic Contracting and Notices

Your affirmative act of using this 65doctor.com and/or registering for 65doctor.com or the Services constitutes your electronic signature to these Terms of Use and your consent to enter into agreements with us electronically.

These Terms of Use and any supplemental terms, policies, rules and guidelines posted on 65doctor.com, including the Privacy Policy, constitute the entire agreement between you and us and supersede all previous written or oral agreements. If any part of these Terms of Use is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. The failure of 65doctor.com to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

 

20. 65doctor eShop

Before buying the medical services and paying for the vouchers, the customer must read the information provided to find out in detail about the items that are included; and also take note which are the doctors and clinics that will accept the vouchers.  Some doctors work in several clinics but accept the vouchers for only one particular clinic. 

A voucher will be emailed to you when you buy the medical services.  Print the voucher for redemption at doctor’s clinic.  It is the customer’s responsibility to enter the correct email address in order to receive the voucher.

The voucher can ONLY be used for the list of doctors who offer this service. Other doctors will NOT accept the voucher. 

Booking is ALWAYS required for doctors’ appointments to redeem the voucher.  All doctors’ appointments bookings are subject to availability.  Doctors' appointments have to be booked through 65doctor for the voucher redemption.  You can book a doctor’s appointment in 3 ways:

(1) Instant online booking at www.65doctor.com

(2) Email to enquiry@65doctor.com

(3) Call our hotline +65 6473 8123 during office hours

The patient must show the voucher to the clinic BEFORE seeing the doctor.  Otherwise, the clinic cannot accept the voucher and the patient will have to pay for all services rendered by the clinic.  

No top ups and no extra monies are required unless the patient requests for additional services, procedure, medication or investigation at the doctor’s clinic.  The voucher does NOT include medication, treatment, investigations and other items that are not listed in the details. 

The voucher cannot be used together with any other promotions, discounts or vouchers.  The voucher cannot be used if payment is made through insurance or managed health care or a third party provider. 

One voucher is valid for one person only.  No duplicate use of voucher is allowed

65doctor.com, the doctors and clinics are not responsible for lost or stolen vouchers or voucher numbers

 

21. Choice of Law and Dispute Resolution

These Terms of Use shall be deemed to have been entered into and shall be construed and enforced in accordance with the laws of the Republic of Singapore.